One post tagged with "Eval-Driven Development"

How to Prevent Deadlocks and Infinite Loops in Multi-Agent Sales Workflows​

Deadlock and infinite-loop prevention in multi-agent sales workflows starts with one ugly trace: a sales agent sits idle while a competitor closes the deal. Two nodes trade the same lead back and forth — rechecking CRM fields, re-requesting approval, re-updating scores — until the opportunity ages out. No cancellation, no escalation, no crash. Just an infinite loop that burns credits, writes no value, and slips past every per-message quality gate, because each individual draft looks fine.

This is article #8 of The Autonomous Sales Fleet — one production LangGraph + DeepSeek + Cloudflare-D1 + LangSmith system where each article realizes one 2026 reliability paper as one real graph node. The constraints stay constant across the series. A three-plane architecture splits the work: a LangGraph control plane, a Cloudflare data plane, and a LangSmith observability plane. DeepSeek-only egress runs through a single AI Gateway. A 0.80 eval gate sits on every prompt path. Grounding-First provenance tags every persisted decision, and every send waits on draft-first human approval. This piece adds the liveness layer: structural deadlock and infinite-loop prevention that runs before any model judges anything.

This is a guardrail, not a rung on the autonomy ladder. It is one of the constraints that earns the autonomy the higher rungs exercise — the CRM orchestrator, the coach→worker teams, the lead-to-proposal pipeline. Every plan→act→verify loop that runs unattended needs a deterministic floor under it. That floor proves the loop will actually terminate; without it, the act step has no safe upper bound. This guard is the thing that lets the fleet trust a self-directed loop at all.